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Privacy Policy

This Privacy Policy explains how we, as Origami Dogs, treat and handle your personal data with care on the website www.origamidogs.com(''Website''). 

We want to inform you which personal data we collect and for what purpose, how we handle this personal data, what rights you have, and how you can exercise them. Origami Dogs is responsible for processing the data of users of the Website.

We promise: 

  • to handle your data with care. We assure you that your data is safe with us and that we comply with the law.

  • to do not sell your data to third parties for commercial purposes.

  • to inform you about the use of your data and offer options to view and change your data and settings about processing your data.

  • that you decide what happens to your data. We respect the choices you have made regarding your privacy.

  • that you can request insight at any time, changes, or deletion of all data we have stored about you.

 

1) How do we collect your personal data?

We collect the personal data that you provide directly to us when you use our Website. This includes:

  • when you place an order on the Website and when we execute and process these orders you place via the Website

  • when you sign up to create an account

  • when we carry out marketing activities such as newsletter subscription

  • providing services through customer service

  • carrying out marketing activities (e.g. newsletter subscription)

When you visit our Website, we also automatically collect certain information sent to us from your computer, smartphone, tablet, or another device. This data is collected by cookies. For example, when you use our Website, your IP address is automatically stored in the web server's log files, as is common with almost all websites.

2) WhIch personal data do we process?

We may process the following personal data:

  • name

  • address

  • phone number

  • gender

  • date of birth

  • email address

  • photo

  • payment details

  • IP address

3) For what purpose do we process personal data?

Origami Dogs collects and processes data exclusively for the following purposes:

  1. To be able to process orders and services
    When you place an order with us, we use your personal data to be able to process it properly. For this, we collect your name, gender, e-mail address, delivery address, date of birth, payment details, and telephone number. We may give your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company. We keep your data until your order is completed and seven years thereafter (which is the legal retention obligation of the tax authorities).

  2. To be able to inform you about offers and promotions, and for promotional and marketing purposes, following your consent
    Following your consent to send newsletters and messages to you as a customer and to inform you about current offers and promotions from us, we collect your name, gender, e-mail address, address, and date of birth.

  3. To help you as quickly and properly as possible
    You may have questions or complaints about our products. In that case, you can contact us by telephone, mail, or customer service. In order to help you as quickly and properly as possible, our customer service department may have access to some of your data, including your name, e-mail address, and purchase details.

  4. For the development and improvement of our products and Website
    In order to serve you well, we use only general information and sales statistics to improve the experience of the Website and our products.

  5. To comply with legal obligations
    Sometimes we are obliged to provide data to third parties, for example, for a criminal investigation.

4) ProvIdIng your personal data to thIrd partIes

We do not share personal data with third parties for commercial reasons. Only for the performance of our services can we disclose your personal data to third parties in accordance with this Privacy Policy and the applicable laws and regulations.

In order to process your order and to make the website work correctly and safely, we may share your personal data with the following third parties; delivery partners, suppliers or repairers, payment partners, and IT service providers. We require these third parties to be extremely careful with your personal data and limit this sharing to an absolute minimum.

We do not provide your personal data to other parties who are not directly involved in the performance of the agreement you enter into with us except after your explicit consent or when any legal provision requires us to do so.

5) CreatIng an account

You can create an account to fully use the services and functionalities we offer via the Website. When you create an account, you will be asked to provide information. Certain information is mandatory to provide, such as e-mail address, password, and first and last name; otherwise, we cannot provide services to you. In addition, you can leave more information on your own initiative. You can always change the information you provide at a later time. The more information you provide, the better we can tailor our services to you. In addition to the purposes stated in this Privacy Policy, we use the information provided to create the account and provide you with the associated functionalities.

6) E-maIls and newsletters

On the Website, you can register to receive newsletters via email with offers and general information about us, our products, and promotional campaigns. We process your data to send newsletters. If you no longer wish to receive these newsletters, you can unsubscribe at any time via the method indicated in the newsletter (opt-out link).  

Origami Dogs saves your registration and data until you no longer wish to receive the newsletters.

7) SecurIty and perIods

We will take all reasonable organizational and technical security measures to secure your personal data and to protect it against loss and improper use or alteration. We always use a secure (SSL) connection during the ordering process and sending of contact forms.

We do not store your data longer than necessary to realize the purposes for which they are collected and processed. We will delete your data if your data is out of date or if you request removal. Data associated with an account is retained until the account is deleted. The above retention periods are deviated from if any legal obligation opposes the deletion of personal data.

8) Access and change of personal data

You have the following rights when it comes to using your personal data. 

  • You have the right to request us in writing to access the exact personal data we hold.

  • You have the right to object to our particular use of your personal data. An example is a newsletter that we send you by e-mail. You can unsubscribe directly via a link at the bottom of the newsletter.

  • You have the right to request us to change, supplement, modify, or delete outdated and/or error personal data. If you suspect that the personal data contains inaccuracies or has been incorrectly processed, you can request us to change, supplement, adjust, or delete this personal data. We cannot comply with every request because we are sometimes legally obliged to process certain data. In addition, we need certain information to provide our services to you.

  • You have the right to withdraw before giving consent to the use of your personal data at any time.

You can exercise the above rights by submitting an objection or request to us via the contact details you can find below.

We will handle your objection or request to inspect, change, delete, or transfer your personal data, in accordance with the law, within four weeks. If you feel that we are not helping you in the right way, you have the right to file a complaint with the Personal Data Authority.

9) CookIe statement

We are using cookies on the Website. Third-party functionalities available on the website sometimes also use cookies. Cookies are small, simple text files that we place on your computer, tablet, or mobile phone when you visit our Website. These cookies store information about your website visits. On your next visit with the same device, the information in this text file is consulted so that we can recognize you.

The personal data that we collect via cookies include:

  • anonymous 'payment tokens' from debit cards, credit cards, and/or Apple Pay or GPay ;

  • browser dates;

  • operating systems;

  • payment details;

  • duration of your visit;

  • pages you visit;

  • links you click on;

  • location data based on your IP address;

  • connection information, such as the IP address.

The information stored in the cookies is used for the Website and may be used by third parties to collect personal information such as your IP address and to track you when you go to another website. This only happens if you have permitted the cookies. We have no control over what information these third parties collect and what the information is used for. For more information, please check the privacy statements of these third parties to see how they handle your data.

10) VarIous cookIes

We use the following cookies:

  • Essential Cookies: These cookies enable essential functions such as security, authentication, and network management and cannot be disabled.

  • Marketing Cookies: These cookies track advertising activity to provide better advertisements tailored to your interests and better service to your target audience.

  • Functional Cookies: These cookies collect data to remember users' choices to improve the experience and make it more personal.

  • Analytics Cookies: These cookies help us understand visitors' interaction with our site, discover errors and provide better overall analysis.

11) Changes to thIs prIvacy POLICY
When the Website changes, we naturally have to update the privacy policy. So always pay attention to the date and regularly check for new versions. We will do our best to announce changes separately as well.

 

12) Contact Details

Company Name: Origami Dogs

Address: Turk 46 3331GX Zwijndrecht, The Netherlands

Phone number: 0681515920

E-mail address: info@origamidogs.com  

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